Recommendations
Tiffani G. - Lead Program Manager
“Working closely with Zach for 3+ years was a dream! We managed the same customer support & sales engagement programs in different geographic regions and eventually supported the transition as they evolved. Having such a collaborative and execution-focused partner like Zach was critical for gathering learnings, strategizing future iterations, problem solving issues, and delivering high impact results. His optimism was infectious and helped push us through more challenging periods where paths forward were ambiguous. Anyone would be lucky to work with Zach and I hope we get to partner again in the future!”
Anuj R. - Founder @ Books of Joy
“I had the pleasure of working with Zach as a volunteer for Books of Joy, a non-profit organization empowering children with education. His expertise in Google Ads campaign management helped us revamp our search ad campaigns to comply with Google Ads grant, improving our visibility and reach. He also provided insights for updating our web content to optimize for search engine marketing, driving more engagement for our nonprofit initiatives.
Zach went above and beyond researching online donation platforms to integrate in our website that supported Google Analytics integration, which enabled tracking of donations through the website. We are thankful for his dedication in supporting children's education. With his experience & expertise, I would highly recommend him for any online marketing projects, and would be a valuable asset to any organization.”
Morgan P. - Director of Operations
“Among the many customer-focused leaders I've worked with over the years, Zach is a standout. Time and time again I've seen Zach coach peers and customers to new levels of success, and always with a smile on his face. He brings together a variety of cross-functional partners and drives a strategy to get things done. 10/10 would work with Zach again.”
Elliott B. - Head of Service Operations
“Zach played a pivotal leadership advisory role in the Google Ads space, consistently sharing unique insights and expertise that helped to drive increased accountability and impact for our organization. Most notably, Zach approached conflict with incredible grace, comfortable with challenging points of view and sometimes getting others to change their perspective, all with an optimism for success that was contagious among our team and partners.”
Eddie O. - UX Program Manager
“I had the pleasure of working alongside Zach as a Solutions Consultant at Google, and I can’t speak highly enough of him. He’s a natural leader who consistently leads with a customer-first mindset. Zach developed a continuous improvement framework that significantly elevated both the product and support experience for Google Fi users. By bringing together cross-functional teams, he ensured there were channels to discuss painful CUJs, craft/implement solutions, and ensure outcomes were tracked and measured.
His bias for action is truly inspiring—he’s always ready to dive in, adapt quickly, and drive results. Beyond his professional skills, Zach is simply a fantastic colleague. He makes everyone feel valued and heard by creating a collaborative and supportive environment. Anyone would be fortunate to have him on their team, as he brings both productivity and purpose to the work.”
Mara D. - Product Support Manager
“I had the pleasure of working with Zach and the opportunity to collaborate across several workstreams while on the same team at Google. Zach consistently demonstrated a keen ability to develop and execute strategic plans while ensuring seamless day-to-day operations. His ability to foster a supportive team environment, combined with his charismatic leadership and communication skills, made him a highly effective asset and a sought after teammate. I wholeheartedly recommend Zach for any role that requires exceptional program and operations management, as his wins in these areas were invaluable to our team and product success!”
Karen G. - Director of Strategy & Operations
“Thank you, Zach, for your lead in making sure that BCP communications were timely, relevant and accurate for our APAC sales stakeholders. In particular, thank you for providing fast feedback from sales, GTM, RSO and Market POCs to ensure we were covering all communications needs of our stakeholders.”
Mingjun C. - APAC Go-to-Market Lead
“Big shout out to Zach for being such a great working partner on Olympus! Very much appreciate how he's been a genuine listener, giving transparency on what's not working well & what's working well, taking action to address feedback from stakeholders on launch plans. Not to forget the many meetings and also shadowing session he hosted in Tokyo. Thank you Zach, and look forward to continuing close collaboration here!”
Cyrus B. - VP Partnerships Solutions
“The way you turned around the conversation with the first customer was inspiring -- she called upset about her declining AdWords volume and frustrated with her experience, and hung up delighted with the product and the experience. You were creative, even-keeled and empathetic throughout the conversation. Very impressive.”
Prasad S. - VP People Operations
“Zach, thanks for letting me shadow you yesterday. It was great to see you patiently and calmly guiding your customer through the AdWords product.”
Haoyang Q - Senior Analyst
“I met Zach when he started as a Production Planner at LaFrance and immediately noticed there was something different about him. Not only was he inquisitive about the existing structures, aiming to streamline and improve efficiency, his contagious can-do attitude and creative approach reflected highly on the results of his work. While launching LaFrance's first Employee Volunteer Program, I was very thankful that Zach took a heavy interest to it's success as his planning skills and in-depth volunteer experience shaped the direction of the STEM workshops for YMIC youth scholars to be more interactive and engaging. The pilot workshops could not have been as impactful without Zach's contributions and all the youth scholars seemed to love him too!”